Article

Integrations - "You have been logged out" message when accessing Turnitin through an LMS - Safari

« Go Back

Information

 
Article Body
Turnitin requires the use of browser cookies. The following error message may be displayed when the Safari web browser privacy setting for "Block Cookies and other Web data" is set to either "Always" or "From third parties and advertisers."
 
Loading Error: We couldn't carry out that action because you have been logged out. Please log in again from the Turnitin home page.

To resolve the issue, please follow the steps below.

1. Click on the "Safari" menu and select "Preferences."
2. Click on the "Privacy" tab.
3. Set "Block Cookies and other website data" to "Never"

Note: You may need to close and then re-open your browser window, clear your browser cache, and/or log out and back into your LMS for these settings to take affect. After you are finished using Turnitin, you may revert your privacy settings.
Article Attachment #1 
Article Attachment #2 
Article Attachment #3 
Article Attachment #4 

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255